The policies herein apply to all diamond orders shipped within the United States. If you have any questions regarding these policies, contact one of our jewelry consultants at 1.877.404.RING (7464) or via e-mail at experts@danforthdiamond.com.

DANFORTH DIAMOND SHALL NOT, UNDER ANY CIRCUMSTANCES, BE HELD LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL DAMAGES, OR LIMITATIONS UPON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. Users may also have other rights that vary from state to state.

All elements of the danforthdiamond.com website, including, but not limited to, the general design and the content, are protected by trade dress, copyright, trademarks, moral rights, and/or other laws relating to intellectual property rights.   No portion or element of the website or its content may be copied, displayed, distributed, published, or retransmitted via any means without the written permission of Danforth Diamond.   The website, its content and all related rights shall remain the exclusive property of Danforth Diamond, its licensors, or its content providers unless otherwise expressly agreed.   No user may remove, alter or cover any copyright or other proprietary notices placed on this website.

We accept payment from the major credit cards below:

• MasterCard, Visa, American Express or Discover
• Bank wire transfer (includes a 1.5% discount, available on purchases of $250 or more).

If you are under 18, you may purchase goods from Danforth Diamond only with the involvement of a parent or legal guardian.

Note on Debit Cards

Many banks institute daily limits on the amount you may charge to your debit card. As a result, your purchase may not go through successfully if you use your debit card for payment and the purchase amount exceeds your bank's daily limit. Should this occur, we will contact you to arrange payment via one of the other options listed above.

Gift Certificates

To ensure your identity and the security of your purchase, Danforth Diamond may require credit card verification when using online gift certificates. In this event, your card will only be used to validate your identity and will not be charged unless the purchase amount exceeds the available credit on the gift certificate. Additionally, Danforth Diamond gift certificates are non-transferable, may not be redeemed for cash and may only be redeemed for purchase on www.danforthdiamond.com. Danforth Diamond is not responsible for honoring lost, stolen or expired gift certificates.

Sales tax will only be included on orders shipped to addresses within the Commonwealth of Virginia in the United States.

If you are not satisfied with your diamond purchase for any reason, we will gladly accept the return of any non-engraved item-provided it is in original condition - within 30 days of purchase. For more details, see our Return Policy.

Certification Responsibilities

When you receive a diamond from Danforth Diamond, the shipment will include a grading report or certificate that confirms the exact properties and value of your diamond. Since these reports are prepared by third-party grading laboratories and are often quite extensive, they are very expensive to replace. Therefore, Danforth Diamond requires that you return the original diamond grading report should you find it necessary to return the accompanying diamond for any reason. Failure to do so may result in a replacement fee.

Price Reductions

Since Danforth Diamond makes it a policy to offer only the lowest possible prices on our diamonds at all times, our listed prices are final and non-negotiable.

Danforth Diamond insures your ring at no cost to you from the time you order until the time it is delivered to you. We also require a signature on all deliveries to protect your purchase.

We will ship your order to an address other than your billing address, provided the alternate address is on record with your credit card company.

Danforth reserves the right to refuse shipment to international addresses. If this occurs, we will notify the purchaser.

Saturday Delivery

If necessary, Danforth Diamond will work with you to arrange for Saturday shipment in those locations where service is available. If Saturday delivery is unavailable in your area, we may be able to arrange for you to pick up your order at the nearest FedEx Service Center.

Special Orders

If you cannot find the diamond you are looking for on our website, we encourage you to contact one of our highly trained jewelry consultants at 1.877.404.RING (7464). They will be happy to work with you to locate your perfect diamond.

If you order a diamond ring from Danforth Diamond that does not fit, we will be happy to resize it for you at no charge provided we receive the returned ring within 30 days of original purchase. Please allow approximately ten business days for resizing.  

Comparison Purchasing

Danforth Diamond prohibits comparison purchasing - buying several of the same item for the purpose of comparing them and returning all but one. Due to increased overhead costs, this practice prevents us from offering the lowest possible prices on our diamonds.

A U.S. law passed in 2003 officially adopted the "Kimberly Process" as the governing policy on the import of diamonds. The law, which was adopted to address growing concern over illegitimate or "conflict" diamonds, states that all diamonds imported into the U.S. must come through viable, legal channels.

At Danforth Diamond, we make every effort to ensure accuracy in the products and information listed on our website. However, due to the potential for rapidly changing inventory and/or electronic system errors, incorrect data may rarely appear on our site. These errors may include, but may not be limited to, information regarding product pricing and availability. Should this occur, Danforth Diamond reserves the right to correct these errors and will not honor incorrectly listed pricing or availability information.  

In an effort to provide as much detail as possible about your diamond, our online catalog may show pictures of some items that are not to scale and may appear larger or smaller than they actually are. Therefore, we encourage you to carefully review the written dimensions provided with each catalog entry. Additionally, please note that monitor settings may cause the color and size of displayed diamonds to vary slightly.

• In accordance with industry standards and FTC regulations, the total carat weight of a purchased diamond may vary 0.05 carats from the weight stated.
• The dimensions of our products are based on information provided by the manufacturers. In the case of convex or rounded diamonds, the stated dimensions are measured by the manufacturer prior to the refinement process.
• For items containing multiple diamonds, the stated grades for color, clarity and carat weight are averages of all stones in our inventory that are used for that particular item.

General

The policies and procedures contained in the Legal Information, Privacy Policies, and Return Policies web pages of this website (called the "Agreement" below) contain the entire agreement between the user and Danforth Diamond regarding the service provided by Danforth Diamond, and replaces all prior or contemporaneous representations, understandings or agreements. In the event that any term of the Agreement conflicts with any statement made on any other page of this WebSite, the term of the agreement controls. This Agreement shall be governed by the laws of the Commonwealth of Virginia, without regard to conflict of laws rules. Any litigation arising from or related to the Agreement shall be instituted and maintained only in the Circuit Court for the County of Chesterfield or the United States District Court for the Eastern District of Virginia. You agree that you hereby waive your right to a jury in any such trial. No failure or delay in exercising or enforcing any right or remedy hereunder by Danforth Diamond shall constitute a waiver of any other right or remedy, or future exercise thereof. Unless otherwise explicitly stated, the provisions contained herein will survive termination of the user's access to and use of Danforth Diamond's services. If any provision of the Agreement is determined to be invalid under any applicable statute or rule of law, it is to that extent to be deemed omitted, and the balance of the Agreement shall remain enforceable.