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Danforth Diamond Customer Satisfaction April 26, 2006

Posted by Jill Renee in : Buying Engagement Rings, Jewelry , trackback

Another actual email correspondence between Danforth Diamond and a satisfied custom

I am just following up on my order….I haven’t seen the deduction from
checking account (debit charge) yet and I wanted to make sure you have
the order and that I can still expect the same approximate arrival
time.
– Customer

experts@danforthdiamond.com wrote:
Yes it has been billed and the ring turned out beautiful! I
think you will be pleased. Thank you again for your business. Sincerely,
Jill

Jill…
You HAVE to know you have a repeat customer with the way you’ve taken such great care of me! Presuming she says yes……There will be wedding rings to purchase as well, and I WILL be coming you folks for that. Thanks for such great customer service!
– Customer

experts@danforthdiamond.com wrote:
Hi,
How did it go?/ I hope she was over the moon with happiness. I have
the GIA certificate for the diamond and I am popping it in the mail today,
so be on the look out for it. Best Wishes, Jill


Actually, I’m headed down this Saturday to get the answers to your questions…But judging from what I’m taking down there with me, in this box, It will MORE than make up for anything I might happen to goofup along the way! The engagement ring is fantastic!
Thank-you!

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